Privacy Policy
Your privacy is important to us
Introduction
US Cores Inc, doing business as US Cores Recycling ("we", "our", or "us"), respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our DPF and DOC core disposal services, visit our facility, or interact with us through our website and other communication channels.
As a trusted provider of diesel aftertreatment core disposal in the United States, we handle your data with the utmost care and in compliance with applicable data protection laws and regulations.
Information We Collect
We collect various types of information to provide and improve our services:
Personal Information
- Contact details (name, phone number, email address)
- Business information (company name, business address, tax ID)
- Identification documents for verification purposes
Material & Transaction Information
- DPF and DOC unit details, conditions, and specifications
- Photos of aftertreatment units submitted for review
- Estimated quantities and lot details
- Payment and banking information
- Shipping and delivery addresses
Communication Records
- Customer service interactions
- SMS and WhatsApp communications
- Email correspondence
- Form submissions through our website
Account & Usage Data
- Warehouse account credentials (username and password)
- Browser type, IP address, and pages visited
- Time spent on pages and other diagnostic data
How We Use Information
We use your information for the following purposes:
Service Delivery
To process disposal review requests, inspect DPF and DOC cores, generate quotes, and coordinate logistics
Notifications
To send updates about material processing status, inspection results, and payment confirmations
Business Improvement
To enhance our disposal operations, website experience, and customer service quality
Legal Compliance
To comply with federal, state, and local regulations including environmental standards
SMS, WhatsApp & Email Communication
SMS/Text Message Consent & Terms
Our website quote request form includes two separate SMS consent options. Neither consent is a condition of any purchase or service from US Cores Inc (dba US Cores Recycling).
Service Messages (first checkbox):
By checking the service messages checkbox and providing your phone number, you expressly consent to receive SMS/text messages related to your transactions and account activity.
- Quote updates and disposal review results
- Transaction confirmations and processing status updates
- Payment notifications and payout confirmations
- Logistics and shipping coordination updates
- Customer service responses
Promotional/Marketing Messages (second checkbox):
By checking the separate marketing consent checkbox, you expressly consent to receive promotional SMS/text messages. This consent is independent from the service messages consent above.
- Special offers and discounts
- Product and service announcements
- Promotional campaigns
Message frequency: Service message frequency varies based on your transaction activity (approximately 1-10 per month). Marketing messages are sent occasionally and are less frequent.
Message and data rates may apply. Your carrier's standard messaging rates apply.
Other Communication Channels
- WhatsApp: For instant updates and customer support
- Email: For detailed reports, invoices, and business correspondence
- Phone: For urgent matters and personalized service
Opt-Out Options
You can opt out of SMS messages at any time:
- Reply STOP to any SMS message from US Cores Inc (dba US Cores Recycling) to immediately opt out of text messages
- Reply HELP to any SMS message for assistance or support information
- Click unsubscribe in email communications
- Contact us at Team@uscoresrecycling.com or call +1 (760) 925-5594 to update your preferences
After opting out, you will receive a one-time confirmation message. You will not receive any further SMS messages unless you re-subscribe.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your consent information is used solely for the purpose of sending you the messages described above.
Data Sharing
Our Commitment
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
We may share your information only with:
Data Security
We implement industry-standard security measures to protect your personal information:
Your Rights
You have the right to:
Correct
Update or correct any inaccurate information
Delete
Request deletion of your data (subject to legal requirements)
Portability
Receive your data in a structured, commonly used format
To exercise these rights, contact us at:
Team@uscoresrecycling.comContact Us
US Cores Inc
dba US Cores Recycling
477 Cesar Chavez Blvd St #11
Calexico, CA 92231
Team@uscoresrecycling.com
+1 (760) 925-5594
www.uscoresrecycling.com
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.